Director, Finance Commercial Operations

Overview

In this role you partner with commercial leaders to shape high-value deals and drive commercial performance. You oversee the Finance Commercial Operations agenda for Sales & Account Management, ensuring deals align with objectives, pricing models, and regulatory requirements. You lead deal governance, advise on structures and risk, and drive global initiatives with cross-functional teams. You will manage a dispersed team, foster collaboration, and contribute to profitable growth and strong customer outcomes. This is an opportunity to influence strategic decision-making in a global, matrixed organisation.

Pay / Benefits

• healthcare
• retirement planning
• paid volunteering days
• wellbeing initiatives
• tailored benefits
• opportunities for sustainability partnerships

Responsibilities

• Lead the Commercial Operations agenda for Sales & Account Management (SAM) and partner with regional leaders and deal teams
• Provide financial oversight on customer deals to ensure alignment with business objectives and pricing frameworks
• Advise on deal structures, approvals, risk considerations, and commercial outcomes across Legal, Product, Tax, Order Management, Compliance and Commercial Policy
• Interpret and apply commercial policies, manage exceptions, and support global initiatives locally
• Lead annual price increase activity balancing customer needs with commercial objectives
• Strengthen negotiation strategies, financial outcomes and deal quality; improve commercial processes and governance materials
• Provide leadership for a geographically dispersed team of about 17 professionals; develop talent and ensure consistent execution
• Balance day-to-day operations with longer-term capability building and organisational effectiveness

Key requirements

• Strong understanding of commercial finance, deal governance, pricing and profitability analysis
• Experience reviewing and approving complex customer deals including licensing, terms and risk trade-offs
• Analytical, financial modelling and Excel skills; ability to interpret large data sets
• Proven experience leading multi-location teams in global organisations; capability development and succession planning
• Ability to influence senior stakeholders across Finance, Sales, Product, Legal and Operations
• Experience in regulated environments with controls, compliance, tax and reporting considerations
• History of delivering operational improvements or governance enhancements in a global matrixed setting

• collaboration
• attention to detail
• sound decision-making
• financial modelling
• advanced Excel
• pricing and profitability analysis

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