Senior Client Development Manager

Overview

In this role you will partner with divisional leadership to identify growth opportunities, strengthen client relationships and drive cross-divisional collaboration. You will develop and execute account plans for key clients, leveraging market insights toShape strategies that deliver long-term revenue growth. You’ll support go-to-market initiatives aligned with the V2030 strategy, manage the sales pipeline, and champion consistent client development practices across the business. This is a relationship-driven, commercially minded role that influences senior stakeholders and enables sustainable growth.

Pay / Benefits

• competitive rewards package
• competitive salary
• good annual leave
• hybrid working
• electric car salary sacrifice scheme
• holiday purchase of up to 5 extra days other flexible benefits (health cash plans, cycle-to-work)

Responsibilities

• Partner with divisional leadership to identify growth opportunities, priority markets and strategic clients
• Lead development and execution of account plans to increase retention, cross-service collaboration and revenue growth
• Use client feedback and market intelligence to improve service delivery and client relationships
• Collaborate with Marketing and fee earners on targeted BD and go-to-market initiatives aligned to V2030
• Identify, qualify and progress new business opportunities with high potential
• Champion best practice in client development and embed a consistent sales process
• Oversee pipeline management, CRM data quality and sales forecasting for informed decisions
• Drive cross-office and cross-divisional referrals to maximize client opportunities
• Lead strategic projects and develop partnerships to support growth and market position
• Operate as a trusted adviser to senior stakeholders, translating insight into action

Key requirements

• Proven experience in business development, client development or key account management in a professional services environment
• Strong commercial awareness and ability to identify and convert growth opportunities
• Excellent stakeholder management skills with confidence to influence senior leaders and clients
• Experience managing sales pipelines and delivering measurable business outcomes
• Collaborative, proactive approach and passion for helping teams win and grow client relationships
• Ability to manage multiple priorities, exercise sound judgement and maintain momentum in a fast-paced environment
• Degree-level education or equivalent relevant commercial experience

• relationship-builder
• stakeholder management
• commercial acumen
• sales pipeline management
• account planning
• CRM data quality

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