Senior Engagement Lead – Global SaaS Implementations (Hybrid)

Company: Zendesk UK Ltd ( UK)
Apply for the Senior Engagement Lead – Global SaaS Implementations (Hybrid)
Location: London
Job Description:

Zendesk is seeking a Senior Engagement Manager to lead large, complex, high‑value customer implementations across EMEA. You will mobilise, deliver, and go‑live, aligning objectives with adoption, readiness, and value realization.

Role requires fluent English and German, 7+ years in PM/Programme roles, and experience guiding multi‑discipline teams. Hybrid work with travel up to 20% is expected, in line with Zendesk policies.

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Posted: October 3rd, 2026