Customer Operations Lead – OTIF & Service Excellence

Pentland Brands is seeking a Customer Operations Manager to lead a regional team responsible for delivering best-in-class service across a portfolio of customers. You will own day-to-day operations, OTIF performance, and end-to-end order management from order placement to delivery.

You will collaborate with Commercial, Planning, Finance and Logistics to resolve issues impacting service, sales, margin or inventory.

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