Remote Japanese-Speaking Customer Service Coordinator

Tumlare Corporation in London is seeking a Customer Service Executive to handle tours and provide dedicated support to ensure customer satisfaction throughout trips, resolving issues quickly and professionally, and acting as a local PR agent. You will manage bookings and assist tour leaders, ensuring a high standard of service.

You will handle calls, emails and chats, monitor service quality, and provide after-hours support during emergencies while maintaining strong communication with customers

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