Resident Engagement Lead – Social Housing Projects

Fortem is seeking an experienced Customer Liaison Officer to support Capital Works and Retrofit programmes across Grimsby and Boston. The role is permanent with travel across sites and standard hours Monday to Friday 8am-4:30pm.

You will lead resident engagement, provide clear updates on works, and serve as the main contact for residents, ensuring smooth access arrangements and timely issue resolution. Fortem offers a supportive team and a strong benefits package.

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