Customer Experience & Resolution Specialist

Company: JT Search
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Job Description:

JT Search in Barry, United Kingdom, is recruiting a Customer Service Advisor to handle enquiries by phone, email and in person. The role emphasizes clear, helpful responses and respectful interaction.

Under general supervision, you will gather information, assess gaps, defuse conflicts and refer complex issues to the Team Leader. You will keep records, protect data, and collaborate with colleagues and partner agencies to reach solutions.

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Posted: October 11th, 2026