Hybrid Banking Customer Experience Specialist

Santander UK plc is recruiting for a Customer Service Consultant based at the Stourport branch. You will support personal banking customers, helping them use digital services while providing a personalised, human experience to build trust and loyalty.

You will engage across face-to-face, phone and video channels, resolve queries, and identify appropriate products and services to meet customer needs. The role embraces a hybrid working model with on-site training.

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