Freshworks is seeking a Lead Solutions Engineer to join the Pre-Sales team. You will act as the technical expert to support the sales process, consult with prospects and accounts, and demonstrate Freshworks solutions across mid-market and enterprise customers.
Ideal candidates have SaaS/pre-sales experience, strong ITIL/ITSM knowledge, and excellent communication with both technical and business audiences. This role emphasizes demos, discovery, and trusted advisory engagement to drive
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