Christmas Customer Assistant – Fashion, Home & Beauty – Hammersmith

Company: Marks and Spencer
Apply for the Christmas Customer Assistant – Fashion, Home & Beauty – Hammersmith
Location: London
Job Description:

Schedule

  • Saturday 06:00 – 10:00
  • Sunday 10:00 – 14:00
  • Tuesday 06:00 – 10:00
  • Wednesday 06:00 – 10:00
  • Thursday 18:00 – 22:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Role Overview

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You’ll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

Key Responsibilities

  • Operate in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
  • Utilise digital tools such as the Sparks App and in-store devices to enhance the customer experience and accelerate the move to the new M&S.
  • Keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
  • Contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
  • Adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

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Posted: October 11th, 2026