Delivery Station Liaison — Instant Customer Resolutions

Company: Amazon Inc.
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Job Description:

Amazon UK Services Ltd. is seeking a Delivery Station Liaison to connect with customers and resolve delivery issues at one of our last-mile warehouses. You will place outbound calls, investigate problems with delivery partners, and keep clear records of customer queries to ensure a smooth experience.

Working hours are structured shifts, and you will follow Standard Operating Procedures while protecting customer data and contributing to continuous improvement initiatives within the DSL team.

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Posted: October 7th, 2026