Head of AI-Powered Customer Experience

Lovable is seeking a Head of Customer Experience to own the end-to-end customer journey from first touch to enterprise adoption. This role sits at the crossroads of Product, Engineering, and GTM and requires building an agentic-first CX function powered by AI.

You will shape the strategy for ticketed and async support, establish scalable AI-enabled processes, and drive enterprise outcomes. The role is based in London or Stockholm and reports into the executive team.

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