Customer Quality & RMA Specialist

Latitude Recruitment is seeking a Customer Quality Coordinator for engineering clients near Winchester on a permanent basis. You will coordinate and administer customer complaints, RMAs, product return investigations and customer quality reporting.

You will prepare customer responses, 8D reports and KPI reporting, and coordinate corrective actions to improve customer satisfaction and predict quality. Training is available for the right candidate, with day shifts Monday to Friday on-site.

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