Company: Certara
Location: Sheffield
Job Description:
Certara is seeking a hands-on IT End User Support Analyst Level 2 to join our IT Service Desk in Sheffield. You will triage, investigate, and resolve production IT issues, supporting Windows, macOS, and Microsoft 365, and collaborate with global teams to ensure smooth end-user experience and compliance across SOX/ISO SOC standards.
The role involves onsite responsibilities at the Sheffield office, effective ticketing, and contributing to continuous improvement while maintaining end-user
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Posted: October 9th, 2026