Day Deputy Manager

• Support the Shop Manager to actively drive sales to maximise shop profitability and achieve annual budget
• Support the Retail Store Manager to deliver excellence in customer service at all times and actively respond and listen to customers and volunteers to demonstrate time and care
• Champion sustainability wherever possible across the shop operation
• Deliver and maintain a high standard of presentation of merchandise
• Maintain the integrity of the Amersham Owned brand
• Support the Retail Store Manager to proactively enhance customer experience through the implementation of regular shop events and promotions at key trading periods
• Proactive use of social media to promote the shop and engage with the local community
• Support the Retail Store Manager to operate agreed stock rotation system
• Follow agreed till, cashing up and banking procedures
• Provide support to plan and implement annual stock take
• Provide emergency cover for the shop as required
• Support the Retail Store Manager and Hospice Fundraising and Communications teams to promote key events in the shop and the organisation as a whole

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