Account Director

Overview

As an Account Director at Jones Knowles Ritchie, you’ll lead strategic, high-level brand conversations with global CPG clients and shape creative outcomes. You will drive organic account growth, build long-term client plans, and oversee end-to-end branding projects from identity to architecture. You’ll collaborate across multidisciplinary teams and partner agencies to deliver impactful branding solutions. This role sits at the heart of client relationships, contributing to the agency’s mission to inspire brands and people to be their true selves. You will be an inspirational leader who elevates client advocacy and creative excellence.

Pay / Benefits

• Competitive salary
• Hybrid working policy, minimum 2 days in studio
• Bupa Healthcare including dental option
• Income protection & life insurance
• Classpass credits
• Group personal pension

Responsibilities

• Promote collaboration across teams and with clients
• Develop and execute client development plans
• Identify and pursue new business opportunities
• Lead branding projects end-to-end (identity, architecture)
• Engage in high-level brand conversations and provide strategic recommendations
• Drive organic account growth through strong client relationships
• Lead and motivate multidisciplinary teams
• Manage multiple workstreams with composure
• Communicate with confidence and clarity
• Cultivate partnerships with clients and partner agencies

Key requirements

• 2+ years at a brand design or branding agency
• Experience with global CPG clients
• Proven ability to lead and motivate multi-disciplinary teams
• Strong commercial acumen
• Curiosity about the future of branding
• Ability to do and think for the client to expand project scope
• Experience in packaging design and brand identity
• Excellent EQ and influencing skills
• Collaborative, solution-oriented mindset
• Juggle multiple workstreams calmly
• Excellent communication skills
• Hunter/growth mentality
• Experience with branding at forefront (motion/sonic identity) and working with program/project managers
• Experience delivering global brand identity design system projects

• EQ and reading the room
• collaboration
• clear communication
• Brand identity design
• Brand architecture
• Packaging design

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