Customer Support Advisor: Elevate Rural Connectivity

Wessex Internet is seeking a friendly Customer Support Advisor to be the first point of contact for customers by phone and email. You will follow support processes, escalate complex issues when needed, and work to meet SLA targets while logging interactions in Salesforce.

You’ll receive full training to handle a wide range of enquiries, from basic technical support to account management, with a focus on delivering excellent service and helping customers improve their connectivity across the

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