Company: Academia Ltd t/a Smartdesc
Location: Hemel Hempstead
Job Description:
Academia is seeking a Senior Customer Success Manager to become a trusted technology partner for a focused client portfolio, helping them shape IT strategies and roadmaps that improve organisational performance.
You will sit at the centre of customer relationships, delivering service insight, strategic planning and senior stakeholder engagement to turn IT costs into business enablers. Opportunity to grow in a high-profile CSM team.
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Posted: October 12th, 2026