You’ll be part of the Cheltenham cluster, covering areas like Cheltenham, Gloucester, Tewkesbury, Stroud, Cirencester (south), Cotswold towns. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments – no reactive callouts, just organised, pre booked work where you can focus on doing the job properly. A Different Kind of RAC Role: Welcome to SMR The RAC is known for roadside rescue – but this isn’t that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work. What to expect Your day starts with a clear digital schedule. Each job is pre booked, with the member expecting you. You’ll carry out:
- Routine servicing
- Diagnostics using advanced mobile equipment
- In depth repairs you’d normally complete in a workshop
- Member advice and recommendations based on your inspection
- Vehicle safety checks aligned to RAC standards
And because SMR is structured, you’re not reacting to breakdowns – you’re delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem solving ability to get people moving again; safely, quickly and confidently.
Why SMR is different (and why techs love it)
- Planned appointments instead of emergency responses
- Consistent workflow instead of unpredictable demands
- In depth repairs, not roadside temporary fixes
- Time to do the job properly, with support and
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