SLM Platform Lead & Change Champion

MBDA is seeking an experienced professional to act as the bridge between Customer Service Support operations and technical development partners for the Service Lifecycle Management (SLM) tool. You will own the SLM tool, support the user base, and steer platform evolution by coordinating Community Change Boards and detailing requirements for developers.

The role involves translating operational needs into technical specs, ensuring interfaces with SAP, NTIP/MATRIX, and other systems, and

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