Patient Care Specialist – Digital Health & Online Doctor

Company: Boots UK
Apply for the Patient Care Specialist – Digital Health & Online Doctor
Location: London
Job Description:

Boots UK is seeking a customer care advocate for the Online Doctor service in London. You will handle patient queries by phone, email and chat, delivering a high level of service and contributing to a seamless care experience across Boots stores and pharmacies.

The role emphasizes teamwork, a fast-paced environment, and rewards based on performance. Flexible shifts and hybrid working arrangements are in place to support excellent patient outcomes.

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Posted: October 13th, 2026