Front of House / Customer Service Staff

Company: PLANETARIUM GO UK LIMITED
Apply for the Front of House / Customer Service Staff
Location: London
Job Description:

Job Description

Front of House / Customer Service Staff

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Planetarium Go UK – Portable Planetariums

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Location: Swindon, SN1 1LD

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Contract: October 30, 2026 – November 28, 2026

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Pay: £13 per hour

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ABOUT PLANETARIUM GO UK

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Planetarium Go UK is a portable planetarium company delivering immersive, dome-based astronomy experiences in iconic locations across the UK. We create engaging and accessible experiences for families, schools, and the general public.

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THE ROLE

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We are recruiting Front of House / Customer Service Staff to join our team. This is a customer-facing role focused on delivering excellent visitor experiences in a busy public venue.

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KEY RESPONSIBILITIES

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– Welcoming visitors and providing excellent customer service

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– Ticket and merchandise sales

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– Managing visitor flow and entry times

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– Assisting with seating and session turnover

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– Supporting families and school groups

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– Answering visitor questions

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– Handling payments and basic sales records

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– Maintaining cleanliness and presentation of public areas

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WHAT WE’RE LOOKING FOR

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/n– Experience in customer service, hospitality, retail, or events/n– Friendly communication skills/n– Professional and reliable attitude/n– Availability for the full contract period/n

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Desirable:

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/n– Interest in science or astronomy (not required)/n

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WHAT WE OFFER

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/n– £13 per hour/n– Fixed-term contract/n– Supportive team environment/n

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Posted: October 14th, 2026