Pay & Benefits
- Salary: £30,000 basic per annum + High OTE (£30,000 – £36,000 realistic earning potential via performance bonus)
- Hours: Monday to Friday, 8:30 AM – 6:00 PM + Occasional Saturdays
- Health & Wellbeing: Private Medical Insurance, Health Cash Plan (claim back medical costs), and Employee Assistance Programme (EAP)
- Perks & Discounts: 25 days holiday + bank holidays, rewards platform for high street & gym discounts, employee discounts on vehicle servicing, parts, and accessories
- Financial Protection & Savings: Contributory pension scheme, regular pay reviews, life assurance, and staff referral bonus scheme
- Growth & Work-Life: Fully funded learning & development pathways, enhanced family leave, volunteering opportunities, and free secure on-site parking
About Us
We are a premier, award-winning franchised main dealer operating in the Swindon area, representing one of the world’s most prestigious automotive brands. Built on a philosophy of delivering precision, attention to detail, and top-tier service, we provide a supportive, high-performing environment with clear career development paths, modern facilities, and a collaborative team culture.
Role Overview
Seeking an ambitious Service Advisor / Aftersales Advisor / Service Receptionist to join our prestige dealership front-of-house team. Acting as the primary point of contact between our valued customers and workshop technicians, you will handle service bookings, communicate vehicle repair recommendations, manage progress updates, and deliver a first-class, personalised experience at every stage of the ownership journey.
Requirements
- Experience: Proven experience in a Service Advisor role within the automotive industry (dealership or franchise environment preferred).
- Skills: Outstanding communication, interpersonal, and organisational skills with a natural ability to build rapport and trust.
- Knowledge: Proactive and adaptable mindset with a solid understanding of automotive products, service processes, and customer satisfaction targets.
- Licence: Full UK Driving Licence.
Location & Commute
- Base: Swindon (Free secure on-site parking)
- Road Links: Strategic position directly served by the M4 (Junctions 15 & 16) and A419, offering fast commutes across Wiltshire and Gloucestershire.
- Public Transport: Excellent connections via Swindon train station and regular local bus routes.
- Commutable From: Swindon, Royal Wootton Bassett, Cirencester, Marlborough, Highworth, and Chippenham.
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