Customer Experience & Operations Lead — Theatre Venue

Company: Wales Millennium Centre
Apply for the Customer Experience & Operations Lead — Theatre Venue
Location: Cardiff
Job Description:

Wales Millennium Centre in Cardiff invites applications for a Customer Operations Manager. This on-site, full-time role supports the visitor experience across venues, from performances to the cafe, ensuring smooth customer journeys throughout the venue.

We are a permanent team offering a structured environment; salary starts from £32,347.15 per year with opportunities for progression. Closing date: 17 September 2026.

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Posted: October 14th, 2026