Head of Customer Experience – Barbados

Scotiabank Barbados seeks an experienced leader to drive customer service excellence across multiple business lines. You will shape the customer experience strategy, coach frontline teams, and ensure service standards are met while aligning with corporate objectives.

You will collaborate with marketing, HR and cross-functional partners to deliver best-in-class service and a consumer-first culture in a dynamic banking environment.

#J-18808-Ljbffr…