Company: PHMG
Location: Manchester
Job Description:
PHMG, a Manchester-based audio branding leader, seeks a Caller Experience Architect to design intelligent caller journeys using UCaaS, AI, and automation. You’ll deliver end-to-end solutions, create detailed call flow maps and guide clients from discovery through go-live.
Join PHMG in a client-facing technical role, collaborating with account teams to implement innovative telephony solutions and enhance customer experiences across multiple platforms.
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Posted: August 18th, 2026