Senior Service Designer – Shape Seamless Public Services

Company: Registers of Scotland
Apply for the Senior Service Designer – Shape Seamless Public Services
Location: City of Edinburgh
Job Description:

Registers of Scotland is seeking a Senior Service Designer to take an end-to-end view of our service journeys and ensure seamless customer experiences. You will lead design concepts, shape complex services, and mentor multi-disciplinary teams, grounding decisions in research.

In this role you will drive service design thinking, collaborate with stakeholders, and contribute to governance forums while delivering measurable improvements for RoS and the people of Scotland.

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Posted: September 1st, 2026