Retail E-Commerce & Marketing Manager

Company: Quality Service Recruitment Limited
Apply for the Retail E-Commerce & Marketing Manager
Location: East Midlands
Job Description:

Retail E-Commerce & Marketing Manager

£40,000 £45,000

Chesterfield / Hybrid

This is a newly created opportunity for an E-Commerce & Marketing Manager to take ownership of the online B2C side of an established specialist consumer business going through a major period of change and growth.

The business has recently been acquired by a global organisation and has big plans for its brands. They now need someone who can bring fresh ideas, commercial thinking and a modern digital marketing approach to the business.

This isn’t about simply maintaining a website & tinkering with Canva. You’ll have the freedom to look at what’s there, work out what’s working, identify what’s outdated and help shape where the business goes next.

THE ROLE

  • Own and develop the B2C e-commerce operation
  • Develop social media, digital marketing and promotional campaigns
  • Improve the website, online customer journey and product presentation
  • Identify new customer, product and revenue opportunities
  • Use sales and customer data to spot trends and drive growth
  • Explore new marketing channels, partnerships and ideas
  • Work with external web/digital partners and know the right questions to ask
  • Work closely with sales, marketing, customer service and operations

ABOUT YOU

We’re looking for someone who is commercially minded, digitally savvy and full of marketing ideas.

You could come from e-commerce, D2C, digital marketing, specialist retail, commercial development or a similar consumer-focused environment.

You’ll ideally have 3 7 years’ relevant experience and a degree/diploma, but solid experience and a proven track record will count for more than a qualification.

  • Commercial and customer focused
  • Comfortable working autonomously
  • Confident turning ideas into action
  • Curious about digital trends and new ways of growing a brand
  • A good communicator who isn’t afraid to challenge the status quo

JOB DETAILS

  • Retail E-Commerce & Marketing Manager
  • £40,000 £45,000
  • Chesterfield
  • Hybrid working available typically 3 days in the office
  • Monday Friday
  • Occasional national/international travel and trade shows

WHY THIS ROLE?

This is a genuine opportunity to shape an established brand rather than simply manage one.

You’ll have the autonomy to influence the e-commerce & marketing strategy, modernise the customer experience, develop the brand and test new ideas with the backing of a global organisation behind the business.

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Posted: October 14th, 2026