Company: Home Instead
Location: Dundee
Job Description:
Overview
In this role you act as the vital link between Care Professionals, clients and the office team, ensuring tailored support and a confident, valued workforce. You will safeguard care plans, mentor staff, monitor quality, and foster strong client-family relationships while upholding Home Instead’s high standards. This position offers variety, real impact in improving care, and a chance to lead by example in a compassionate, award-winning team.
Pay / Benefits
- Employee Assistance Programme (EAP)
- Pension Scheme
- Employee Benefits and Discounts Programme
- Free On-Site Parking
- Supportive, fun, and fast-paced work environment
- Ongoing training and career development opportunities
Responsibilities
- Ensure Care Plans are understood and followed to meet client needs and preferences
- Support, mentor, and develop Care Professionals in their roles
- Monitor care quality and drive improvements as needed
- Build strong relationships with clients, families, and the care team
- Promote best practice and uphold high standards at all times
Key requirements
- Compassionate, confident and committed to exceptional care
- SVQ Level 3 in Health and Social Care (or currently working towards it)
- Experience in the care sector delivering personal care
- Passion for developing and nurturing others
- Strong communication skills and ability to build trust quickly
- Understanding of health and social care legislation and best practice
- Confidence using care management technology and supporting others with it
- Excellent organisational and administrative skills
- Full UK driving licence and access to transport
- Compassion
- Confident communication
- Trust-building
- Leadership and mentorship
- Organisational skills
- Care management technology
…
Posted: October 1st, 2026