Company: OCS Group
Location: Ipswich
Job Description:
Overview
In this role you will provide expert guidance on employee relations issues, ensuring compliance and best practice across the organisation. You will work closely with managers and senior stakeholders to manage complex ER cases and drive policy development. You will lead investigations, support change initiatives, and monitor ER trends to inform strategy. This role offers the chance to shape workplace culture, strengthen regulatory compliance, and contribute to an award-winning employer known for development and inclusive culture. You bring proactive ER expertise to help the business navigate sensitive people matters at scale.
Pay / Benefits
- digital learning via OCS Academy
- Retail perks via Hapi app
- professional growth opportunities
- flexible pay via Wagestream
- award-winning employer
- inclusive and diverse environment
Responsibilities
- Act as the primary contact for complex ER cases (disciplinary, grievance, capability, and absence management)
- Coach and advise managers on sensitive people matters per HR policy and employment law
- Lead or support investigations into ER issues with thorough, fair resolution
- Partner with senior managers to identify and mitigate ER risks
- Support organisational change processes including restructures, TUPE, and redundancy consultations
- Monitor and analyse ER case trends to inform HR strategy and policy
- Contribute to ER-related training for line managers
- Stay up to date with changes in employment law and reflect them in HR practices
- Support HR initiatives and projects impacting employee engagement and workplace culture
Key requirements
- L5 CIPD or working towards
- Experience in Employee Relations/Employment Legal
- Self-motivated and able to work in a fast-paced environment
- Experience in a shared service HR delivery is desirable
- Experience using a Case Management Tool
- Coaching and advisory mindset
- Strong communication skills
- Stakeholder management
- Proactive and self-motivated
- Case Management Tool
- Employment law knowledge
…
Posted: October 14th, 2026