Company: Mastercard
Location: London
Job Description:
Mastercard is seeking a Director, Digital Customer Success to lead and optimize our digital CS programs across onboarding, adoption, value realization, retention and advocacy. You will partner with Product, Analytics, and Technology to design scalable journeys and measurable outcomes.
The role emphasizes data-driven execution, collaboration with regional CS teams, and driving long-term growth through exceptional customer outcomes in a global payments ecosystem.
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Posted: October 14th, 2026