Empathetic Customer Care Agent – Finances

MoneyPlus is recruiting Customer Service Agents to join our Salford team. You will listen, investigate and resolve enquiries or connect customers with the right specialist support, delivering clear and empathetic service.

You’ll handle queries by phone, email, live chat and other digital channels, keep accurate records, and work within defined authority and processes to ensure fair customer outcomes. Structured training and coaching will support your development.

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