Описание:
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners. It is one of London’s largest housing associations, acting as both a landlord and a developer, with more than 65,000 homes and around 1,800 employees.
Задачи:
- Assess the resources and budget required to deliver change
- Investigate, evaluate, and document business processes with cross-functional teams
- Identify opportunities for change and value for money by optimising resources and balancing cost, quality, and outcomes
- Collaborate with cross-functional teams and stakeholders to understand pain points, gather insights, and co-create solutions
- Gather, define, and prioritise requirements and user stories through workshops, interviews, and user insights, and obtain sign-off from the project board and key stakeholders
- Produce and agree acceptance criteria with stakeholders and sponsors, ensuring traceability from idea to delivery
- Plan testing to ensure objectives and outcomes meet agreed acceptance criteria
- Lead testing activities and quality assurance, from test scripts to outcomes, working with suppliers and business leaders
- Support training, user guides, and handover to ensure a smooth transition to business-as-usual
- Manage small-scale projects or significant workstreams within larger programmes, following the organisation’s standard methodology
Требования:
- Proven experience in business analysis, requirements gathering, and process improvement
- Strong communication and stakeholder management skills
- Experience supporting the testing, training, and implementation of new systems or services
- Strong analytical skills and the ability to present complex information clearly
- Excellent IT skills, including MS Visio, data, and reporting systems
- A relevant qualification may be required, subject to confirmation of legislative changes; candidates who are not already qualified may be expected to study towards a professional qualification
- Будет плюсом: a business analysis or process improvement qualification
Условия:
- Flexible working opportunities may be available after a qualifying period
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements; a qualifying period may apply
- Free confidential advice and counselling through an employee assistance programme
- Health cash plan
- Staff discounts at hundreds of retailers, gyms, restaurants, entertainment venues, days out, and on insurance
- Interest‑free season ticket, tenancy deposit, and training loans
- Cycle to work scheme
- Life assurance worth four times annual salary
- Assessment for successful candidates, followed by an interview
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