Night Referral Patient Care Assistant

Company: CVS Group
Apply for the Night Referral Patient Care Assistant
Location: Penshaw
Job Description:

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients. Some of the duties will include:

  • Nursing care to patients
  • Assisting Clinicians and Nurses in restraining animals for treatment
  • Cleaning, walking, and feeding of patients
  • Preparation of emergencies
  • General cleaning and maintenance duties
  • Running internal lab samples
  • Answering emergency calls
  • An excellent communicator with strong empathy
  • Excellent customer service skills
  • Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
  • Resilient with the ability to cope with potentially distressing and emotional situations
  • A positive attitude and excellent teamwork skills
  • Experience in looking after animals in a veterinary environment would be desirable

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it’s what is at the heart of our work, every day. Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals.

  • Salary will be in line with the UK National Minimum Wage £20,800 – £25,396, Contract: Permanent. Full time and part time applications will be considered.
  • Shift Pattern: 20:00 – 08:30 and is based on a 4 on 4 off rota of an 8-week rotation equating to a total of 42 hours average per week.
  • Location: Lumbry Park Veterinary Specialists. About Lumbry Park Veterinary Specialists: Take a look at the practice here: Veterinary Referral Centre | Lumbry Park Veterinary Specialists.
  • Salary will be in line with the National Minimum Wage.
  • Generous annual leave entitlement of 5 weeks per year plus Bank Holidays.
  • Staff discount scheme on Veterinary bills and products.
  • A range of health benefits including private healthcare.
  • Employee Assistance Programme and access to over 400 Mental Health First-Aiders.
  • and more!

Or, if easier, you can find a full list by clicking the link here: CVS Employee Benefits.

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Posted: October 15th, 2026