Customer Service & Sales Advisor

Customer Service & Sales Advisor

• Location: Bradford, BD3




• Salary: £24,735 basic + uncapped bonus




• Hours: Mon-Thurs 9am-5:30pm | Fri 10am-4pm




• Contract: Full-time, permanent




• Holidays: 25 days + bank holidays + option to buy/sell 5 days + additional leave for international holidays




• Hybrid working – following completion of probation period

Are you passionate about delivering outstanding customer experiences and looking for a role that combines service with sales?

Join a fast-growing Bradford-based business as a Customer Service & Sales Advisor, where your enthusiasm and people skills will be rewarded with great pay, supportive training, and real career development.

What You’ll Be Doing:

• Responding to inbound calls and warm leads from customers who’ve requested a call via the website (dealing with the renewal process for an insurance policy)




• Taking a consultative approach to understand customer needs and guide them to the right solution




• Handling queries professionally and efficiently, ensuring every interaction is a positive one




• Putting the customer at the heart of everything you do, delivering a first-class experience

What We’re Looking For:

• Previous experience in a customer-facing role such as retail, hospitality, contact centre, sales, or a similar environment, or a recent graduate eager to kick-start their career.




• Excellent communication and active listening skills, with the ability to build rapport quickly.

What’s in it for you?

• No weekends – enjoy a healthy work-life balance




• Early finish Fridays – start your weekend sooner




• Uncapped bonus – your effort directly impacts your earnings




• Hybrid working – flexibility to work from home following probation period (2 days per week from home)

• Holidays – 25 days + bank holidays + option to buy/sell 5 days + additional leave for international holidays

we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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