Council Tax & Benefits Helpdesk Specialist (2-Year FTC)

Ealing Council’s Contact Centre seeks a Council Tax and Housing Benefits Customer Service Officer to join the Customer and Transactional Services team. The role is full-time, 2-year fixed-term, 35 hours per week, based at Perceval House with borough-wide duties.

You will provide accurate advice on Council Tax and Housing Benefits, respond to resident enquiries and maintain records in line with policies. Excellent communication, strong analytical skills and a proactive approach are essential to

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