Big Motoring World Group in Gillingham, Kent, is seeking a highly analytical CRM Manager to own customer lifecycle communications across email, SMS, WhatsApp, and postal channels. You will design journeys, build automated flows, and use data-driven insights to boost engagement, retention, and conversion.
Collaborating with digital, IT, sales, and call centre teams, you will manage data hygiene, segment the database, and support CRM/CDP development while ensuring GDPR compliance and seamless
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