Company: Bowmay Consulting Ltd
Location: Burnley
Job Description:
Bowmay Consulting Ltd is seeking an experienced Customer Service Manager to lead a busy care team within a manufacturing environment. You will drive service performance, coach staff, and help senior management improve processes and the overall customer journey.
The role involves monitoring KPIs, handling escalations, producing regular performance reports, and building strong customer relationships to ensure timely, effective responses across all departments.
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Posted: October 13th, 2026