Head of Technology Operations & Service Delivery

Understanding Recruitment NFP is partnering with a leading UK charity to recruit a Head of Technology Operations. The role focuses on strengthening the Technology Operations function during a major modernisation programme and ensuring new services transition smoothly into BAU.

You will lead service desk, end-user computing and application support, driving improvements in ITSM, SLAs and reporting while managing key suppliers and guiding the team through change.

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