Strategic CSM – Digital Shelf & E‑commerce Growth

Company: NielsenIQ
Apply for the Strategic CSM – Digital Shelf & E‑commerce Growth
Location: London
Job Description:

NIQ is seeking a Customer Success Manager (Digital Shelf) in the United Kingdom to partner with FMCG clients and drive growth through value realization of NIQ solutions.

You will manage the client relationship from onboarding through renewal, develop strategic use cases, and lead initiatives to upsell and expand accounts. Strong analytical, planning, and communication skills, plus experience with CRM systems like Dynamics or Skalin, are essential.

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Posted: August 23rd, 2026