Impactful First-Line IT Service Desk Analyst

Sussex Community NHS Foundation Trust in the Brighton area is seeking an IT Service Desk professional to deliver responsive first-line IT support to staff across the Trust. You will join the IT Service Delivery team, handling end-user devices and software with clear, patient-focused communication.

Responsibilities include logging incidents, applying SLAs, escalating to higher teams when needed, and contributing to up-to-date IT documentation. Prior NHS exposure is desirable.

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