Company: Connexai
Location: Manchester
Job Description:
Connexai in Manchester is seeking a Service Desk Manager to oversee our round-the-clock support across channels, drive customer success and uphold SLA standards. You will manage the Service Desk team, evaluate performance and implement ITIL processes to foster best practices.
Your insights from customer feedback will guide continuous improvement as we scale our omnichannel SaaS platform serving clients worldwide.
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Posted: October 12th, 2026