DV Cleared: 1st Line Service Desk Specialist

Salt Creating Futures Ltd in Westminster, London, is seeking a 1st Line Service Desk Call Handler (DV Cleared) for an office-based role. You will be the first contact for IT enquiries, capturing and directing issues with clear communication and discretion.

The role focuses on delivering basic IT support, logging incidents, assessing urgency, and escalating complex problems to technical teams. Shifts are 8.15 hours, starting at 07:45 or 10:45, with immediate availability preferred.

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