Company: Severn Trent
Location: Shrewsbury
Job Description:
Severn Trent is seeking Customer Advisers to help customers navigate the debt process for unpaid bills. You will manage case load, provide clear guidance, and liaise with legal and billing teams to move cases toward resolution.
Training will be provided and you’ll work in our Shrewsbury office, 37 hours weekly, 8:00–18:00, Monday to Friday. We value excellent communication, empathy and resilience, with opportunities for progression as you develop within our busy debt support hub.
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Posted: October 15th, 2026