Strategic Workforce Planner – Forecasting & SLA Optimization

Company: Capita
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Job Description:

Capita is recruiting a Workforce Planning Analyst to join PCSE Primary Care Support England, delivering NHS services across England. The role centers on forecasting accuracy, capacity planning, and continuous improvement of offline activities.

You will chair daily, weekly and monthly governance meetings with stakeholders, update WFM data, and ensure SLA performance through insightful analysis. This is a home‑based, permanent, full‑time role in the United Kingdom.

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Posted: October 15th, 2026