Reservations Specialist – Luxury Hotel Brand in London

Delano London is opening late 2026 and seeks a Reservations Agent to manage room reservations with guest-focused service. The role involves handling inquiries via multiple channels, processing bookings, and maximizing revenue through upselling while maintaining brand standards.

You will coordinate with Front Office, Revenue Management, Sales and housekeeping, ensuring accurate data in the PMS and providing detailed information on rooms and hotel facilities.

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