Customer Experience Advisor

Company: Welwyn Hatfield Borough Council
Apply for the Customer Experience Advisor
Location: Hatfield
Job Description:

Welwyn Hatfield Borough Council is seeking a friendly Customer Service Advisor to be the first point of contact for callers across phone, email, and Live Chat. You will log requests in CRM and housing systems, provide accurate information, and support residents with a wide range of queries.

We value excellent communication, a positive professional approach, and a passion for delivering outstanding customer service.

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Posted: October 15th, 2026