The Role
As a Fundraising and Product Sales Administrator, you’ll play a vital role in supporting our fundraising team and helping us achieve our targets. Reporting to the Senior Fundraising Administrator, you’ll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region.
Working pattern
The role is a part time job share. Three full days per week, including a minimum of two days from Monday, Thursday, and Friday. Contracted hours are 22-22.5 hours per week, depending on the agreed working pattern.
What You Will Be Doing
- Providing prompt and accurate administrative support to the fundraising team
- Setting up and maintaining supporter records on Salesforce and processing event registrations
- Coordinating monthly visit days and supporting the smooth running of events
- Preparing and sending fundraising packs, posters, tickets, and other materials
- Updating CHSW and external websites with supporter events
- Responding to supporter enquiries and delivering excellent donor care
- Assisting with proactive donor engagement, including chasing pledges and converting enquiries
- Ensuring compliance with fundraising legislation and CHSW policies
The Successful Candidate
We’re Looking For Someone Who Is
- Highly organised with strong attention to detail
- Experienced in administration within a busy environment
- Confident using Microsoft Office and databases (Salesforce experience is a bonus)
- A great communicator with excellent customer service skills
- Flexible and proactive, able to adapt to changing priorities
- Passionate about the work of CHSW and committed to our values
Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required.
What We Offer
- 33 days (plus bank holidays) holiday entitlement, which increases with service
- enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- personal pension scheme with 7% employer contribution
- family friendly policies, with enhanced maternity/adoption pay
- occupational health, wellbeing and counselling services and employee assistance programme
- group life insurance scheme
- training and development opportunities
- environmental and green agenda
- a supportive and inclusive environment
- a chance to make a real difference
Closing Date: 01 November 2026
Interview Date: 10 / 11 November 2026
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Charity Registration Number 1003314
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