Premium In-Store Customer Experience Advisor

Harrods in London is seeking Customer Service Advisors to deliver outstanding service and bespoke experiences for every Harrods customer, whether returning an item, providing feedback, or seeking assistance. You will support face-to-face inquiries on the 3rd floor, upholding Harrods’ reputation and sharing knowledge about products, services, and history.

This fully on-site role requires you to own and resolve queries in line with Harrods policies, collaborating across teams to find the best

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