Confidential is seeking a proactive Service Desk Analyst to join our client’s technical support team, delivering cutting-edge AV and collaboration technology. You’ll be the first point of contact for AV queries, diagnose issues, provide remote assistance, and escalate as needed to keep environments running smoothly.
You will collaborate with field engineers, project teams, and clients, supporting Teams Rooms, Zoom Rooms, Cisco Webex, Poly, Crestron, Extron, and other systems.
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